Customer Service Excellence
At JaDy Designs, we are committed to providing exceptional customer service. We pour our heart and soul into every order, no matter how small. If you encounter any issues or problems with your order on our end, please don't hesitate to reach out to us within 48 hours of delivery. We are dedicated to ensure love your new products.
Shipping Expectations
Decals: Decals are typically mailed within 1-3 business days after your order is placed.
Handmade Items: For all other handmade items, please allow 5-7 business days for processing. Our meticulous creative design process ensures each piece is crafted to perfection. Rest assured; all items are shipped with tracking included. Please allow standard mailing time for your items to reach you.
*Please note that due to the ongoing pandemic, shipping carriers may experience delays in delivery.
Return/Exchange Policy
At JaDy Designs, we take pride in creating products tailored to your preferences. Since most of our items are made to order, we do not accept returns or exchanges. However, if you encounter any issues or mistakes with your order within 48 hours of delivery, please let us know. We're here to work with you to ensure you shine with our creations.
Privacy Policy
JaDy Designs is dedicated to safeguarding your privacy. We value your trust and are committed to maintaining the confidentiality, security, and accuracy of all personal information collected. Our Privacy Policy is designed to meet and exceed privacy standards, ensuring your data is handled with care.
Collection of Information
Voluntarily Provided Information: This includes your name, address, email address, billing and/or credit card information, which may be necessary for purchasing our products and services.
Automatically Collected Information: Our website may collect information like cookies, third-party tracking technologies, and server logs during your visit. These help us enhance your experience and maintain the quality of our services.
Rest assured, we only collect personal information you knowingly provide through surveys, membership forms, and emails. We use this information for its intended purpose and any additional uses specified on our site.
JaDy Designs may gather anonymous demographic information in the future to better understand our customers and their preferences.
Use of Information Collected
We use personal information to operate our website effectively and deliver the services you request. We may also contact you for surveys or research questionnaires related to your opinions on our services. Be assured, JaDy Designs does not and will not sell, rent, or lease customer lists and names to third parties.
We may monitor websites and pages our users frequently visit to understand popular services and products.
Unsubscribe or Opt-Out
You have the option to discontinue receiving communications from us. To unsubscribe or opt-out, simply email us at info@ja-dydesigns.com. For third-party websites, please visit their respective sites to unsubscribe.
Links to Other Websites
Our website may contain links to affiliates and other websites. JaDy Designs does not claim responsibility for the privacy policies, practices, or procedures of these external sites. We encourage you to read their privacy statements.
Security
JaDy Designs is committed to maintaining physical, procedural, and technical security to protect your personal information. We use Secure Socket Layer (SSL) for secure transactions and are a licensee of TRUSTe.
Changes to Privacy Policy Agreement
JaDy Designs may update our privacy policy from time to time. Any changes will be posted on our website to keep you informed.
Acceptance of Terms
By using our website, you accept our terms and conditions as outlined in this Privacy Policy Agreement. If you disagree with our terms, please refrain from using our site.
How to Contact UsHow to Contact Us
If you have any questions or concerns regarding our Privacy Policy Agreement or any other matters related to our website, please feel free to contact us at:
Email: info@ja-dydesigns.com